Privacy policy – Sanctuary Cafe Lincoln

In order to access the full resources available via our online store, we collect certain details from you as one of our visitors/customers. We treat your data with care and this Privacy Policy explains what happens to any personal data that you share with us. We do update this Policy from time to time – when this happens you will be asked(upon logging in) to review and accept our amended privacy policy information.

Information collected by us

In running and maintaining our website we may collect and process the following data about you:

Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase.
Information that you provide when you communicate with us by any means.

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. You can review which cookies are used when you enter our site.

Use of your information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

To provide information to you that you request from us relating to our products or services.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

How long we keep your data
We will keep your personal data for as long as you remain a customer of ours. You can, at any time, ask for your personal data to be removed from our systems, and we will provide evidence of carrying your request out to you.

More information on how we hold and store your data
Sanctuary in the Bail is the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information, but may include location-based data and your purchase/viewing history. All the personal data we manage is processed by our staff in the UK. For the purposes of IT hosting and maintenance this information is located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.

Your rights
If at any point you believe the information we process/hold on you is incorrect you can request to see this information and even have it corrected or deleted (this assumes that you are identified by name, email or other standard mechanism when supply your data to us). If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Our Data Protection Officer is Dr David Wilkinson. If you are not satisfied with our response or believe we are not processing your personal information in accordance with the law you can complain to the Information Commissioner’s Office (ICO).